We're not perfect... but we're working on it! Please see a summary of known bugs and issues flagged by our customers, along with expected resolution dates:
# | Issue/Bug | Description | Status |
1 | Name Too Long For Card | If your name is over 25 characters your name will appear ‘cut off’ on the card. We’re working on a fix for this to offer ‘truncated’ suggestions for card printed name | 10 May |
2 | Delayed Money Transfers | For some customers, they are experiencing days in money arriving in their accounts, whether by 'Easy Bank Transfer' or 'Manual Bank Transfer'. This can be a few minutes to even a few hours. To investigate this we would like customers to complete the following survey: https://docs.google.com/forms/d/e/1FAIpQLSdBoTDjTZca2sjvw8690Z7ekDJjSef-wtWFfp_NLvUGwSONMQ/viewform | 10 May |