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What is your onboarding journey?

The whole process takes roughly 10 minutes.

Kez avatar
Written by Kez
Updated this week

Welcome to Kestrl! Whether you're looking for interest-free rewards on your deposits, or an ethical place to store your funds then you've come to the right place.

We are currently building our waitlist and onboarding customers to our 'Alif' user programme every few weeks. Once onboarded, sign-up is very easy and only take a few minutes.

What is the Alif Programme?

Whilst we're in build mode, we're looking for a few thousand 'early adopter's or Alif users. Alif users get exclusive access to perks, new products and features FOR LIFE! The only catch? We need your feedback, advice, (and patience!) to help us build a true alternative to modern day banking.

It won't always be pretty, and there will be plenty of speed bumps on the road ahead, but with your help we know we'll be able to build the best experience possible.

To increase your chances of becoming an Alif user then please share some details about yourself here.

How to sign-up

The sign-up process should take less than 10 minutes from start to end...

Step 1: Download the app

Head over to the App Store of Google Play Store and search 'Kestrl'. Note that if you had the old Kestrl budgeting app, you'll need to delete that first.

Step 2: Tell us about you

We'll ask for your name, home address, email, and phone number that you'd like to pair with your account. The UK regulator also asks us to collect some information about your salary, work industry and how you want to use the Kestrl account.

Once you've completed this you'll be added to the Kestrl waitlist. Until you are invited to the 'Alif programme' (see earlier)

Step 3: Prove who you are

To confirm your identity we will need

  • A valid photo ID: Passports, Driving Licenses (including provisionals), National ID cards or Biometric residence permits all count

  • A proof of address: This can be any official document with your name and address on it from the last 3 months. This could be a photo or PDF upload of a utility bill, rental agreement or bank statement.

  • A selfie: We'll ask you to hold your phone camera in front of your face in various positions. This will be compared against your ID for validation.

After this you should be onboarded within 5 minutes, though in some cases it can take up to 1 business day if we have to do additional checks.

Step 4: Order your card

Deposit at least Β£100 into your Kestrl account and order your debit card. The debit card will arrive at the address you provided as part of sign-up. If you'd like it delivered elsewhere please contact support.

Step 5: Activate your card

Your card will arrive within a few days in a letter which will have your activation code. Enter into your app and your card will now be live and assigned to you!

Step 6: Earn your rewards

All Kestrl customers are eligible for rewards if they have at least Β£1,000 deposited in their accounts. These will be paid out at the end of every month.

... And there you have it! You're now ready to start your ethical financial journey with Kestrl πŸ’š

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