You can’t change your name in the Kestrl app just yet, but our Customer Support team can do it for you.
Contact us through the in-app chat or at cs@kestrl.io and let us know you’d like to change your name. We’ll verify your identity, then send you a Name Change Request form to complete. Return it with a supporting document, such as your passport, bank statement or utility bill.
Once we receive everything, we'll update your name within 2 working days.
For your security, please only share documents through our official support channels.